Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Control Panel ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2016

No incidents reported today.

Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016

No incidents reported.

Nov 30, 2016
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Nov 30, 01:08 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 21:00 GMT
Scheduled - We will be performing routine maintenance on our network on Tuesday 29th November between 21:00 and 23:00.

Services Affected: Broadband Network.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.
Nov 23, 17:39 GMT
Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016
Resolved - The third party degredation issue has now cleared. Further to confirmation we have received that all transit is back on primary routes, we have tested extensively and are happy to close this incident. Our regular monitoring will remain in place.
Nov 24, 22:10 GMT
Monitoring - Our testing has found that the earlier small number of degraded or intermittent inbound numbers issue is cleared. This was outside of our network on the PSTN. We will continue to monitor this closely.
Nov 24, 18:07 GMT
Identified - We have detected that a very small percentage of inbound number services are currently degraded, or intermittent. This is a third party issue and carriers continue to work on restoration.
Nov 24, 17:09 GMT
Nov 23, 2016

No incidents reported.