Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Control Panel ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 27, 2016

No incidents reported today.

Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Aug 22, 22:46 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 20:00 BST
Scheduled - We will be performing routine maintenance on our voice platform on Monday 22nd August between 20:00 and 23:00. As part of this maintenance, we will be changing the IP address of our sip.voipfone.net SIP proxy. If you currently have a firewall that only allows incoming calls from certain IP addresses, please ensure that the following are included:


  • 46.31.225.0/24

  • 46.31.231.0/24

  • 195.189.173.0/24



Services Affected: Voice Platform.

Customer Impact: Short outages lasting a few seconds at a time are possible, although we do not anticipate an impact on customers that do not have static firewall rules.

Actions: In case your phones unregister, please reboot to force re-registration and check your firewall configuration.

Thanks in advance for your patience.
Aug 8, 11:38 BST
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.