Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Voipfone Softphone Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Control Panel ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Feb 17, 21:24 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 19:30 GMT
Scheduled - We will be performing routine maintenance on our voice platform on Monday, 17th February, between 19:30 and 21:30 GMT.

Services Affected: Voice Platform.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: None required.

Thanks in advance for your patience.
Feb 10, 16:13 GMT
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - This incident has been resolved.
Feb 14, 20:38 GMT
Update - We have removed a network element which was effecting some IP Phone registrations. Our monitoring remains operational.
Feb 14, 20:36 GMT
Update - A reduction of registrations has been detected and engineers are re-investigating.
Feb 14, 17:48 GMT
Monitoring - IP Phone registration levels remain stable and call levels are as normal for this time of day. Our routine monitoring remains in place.
Feb 14, 17:14 GMT
Identified - We have identified a network element which effected some IP Phone registrations. Unregisted phones may have had issues placing or receiving calls. Corrective actions have restored service, and we continue to monitor closely.
Feb 14, 16:51 GMT
Investigating - We have detected a decline in registrations, higher than normal levels.
Feb 14, 16:27 GMT
Feb 13, 2020

No incidents reported.

Feb 12, 2020
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Feb 12, 22:32 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 19:01 GMT
Scheduled - We will be performing routine maintenance on our voice platform on Wednesday, 12th February, between 19:00 and 23:00 GMT.

Services Affected: Voice Platform.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.
Feb 10, 13:40 GMT
Feb 11, 2020
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Feb 11, 22:07 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:01 GMT
Scheduled - We will be performing routine maintenance on our voice platform on Tuesday, 11th February, between 21:00 and 23:00 GMT.

Services Affected: Voice Platform.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.
Feb 10, 13:31 GMT
Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.