Isolated inbound Number Issue

Incident Report for Voipfone

Resolved

The third party has confirmed to us that they have fully restored service. Apologies to the small number of customers effected. Our regular monitoring will continue as usual.

Posted Sep 20, 2017 - 17:58 BST

Monitoring

Our tests show the issue is clearing, however we continue to monitor.

Posted Sep 20, 2017 - 17:31 BST

Identified

We have detected that a very small percentage of inbound number services are currently degraded, or intermittent. This is a third party issue and our carriers are working on resolving the issue as an urgent priority.

Posted Sep 20, 2017 - 15:54 BST