Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
90 days ago
99.21 % uptime
Today
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Voipfone Softphone Operational
90 days ago
99.21 % uptime
Today
Voicemail Operational
90 days ago
99.21 % uptime
Today
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Control Panel ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 25, 2021

No incidents reported today.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021
Resolved - All systems are operational, we will continue to monitor and update users if services are affected again.
Oct 22, 20:12 BST
Monitoring - The Control panel and Website access have been restored. We are continuing to monitor the situation.
Oct 22, 19:14 BST
Update - We are continuing to work on a fix for this issue.
Oct 22, 17:31 BST
Update - We’re sorry for the disruption to our services, we are defending an extortion-based DDoS attack from overseas criminals.

We are taking measures to overcome these attacks but for obvious reasons we are limited in the information we can make public.

We sincerely apologise for the disruption this must be causing you, and fully understand how frustrating this must be.
You might wish to set your phones to automatically failover to the PSTN or mobile networks:
• Master account diverts can be set here: https://my.voipfone.co.uk/#!/services/diverts/main
• Extension diverts can be set here: https://my.voipfone.co.uk/#!/services/pbx/diverts
Oct 22, 16:48 BST
Identified - We are aware of a DDoS attack. This is impacting Control Panel and Website access.
Oct 22, 16:15 BST
Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.