Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
90 days ago
98.63 % uptime
Today
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Voipfone Softphone Operational
90 days ago
98.52 % uptime
Today
Voicemail Operational
90 days ago
98.73 % uptime
Today
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Control Panel ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Softphone Platform Maintenance Dec 1, 20:00-23:00 GMT
Update - We will be performing routine maintenance on our softphone platform on Wednesday, 1st December, between 20:00 and 23:00 GMT/BST.

Services Affected: Softphone Platform.

Customer Impact: Possible small delays to push notifications and inbound calls.

Actions: No customer actions should be necessary.

Thanks in advance for your patience.
Nov 30, 15:56 GMT
Scheduled - We will be performing routine maintenance on our softphone platform on Wednesday, 1st December, between 20:00 and 23:00 GMT/BST.

Services Affected: Softphone Platform.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: In the event that your softphone unregister, please restart the app to force registration.

Thanks in advance for your patience.
Nov 29, 16:45 GMT
Past Incidents
Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Nov 25, 19:22 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 18:00 GMT
Scheduled - We will be performing emergency maintenance on our voice platform on Thursday, 25th November, between 18:00 and 20:00 GMT.

Services Affected: Voice Platform.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.
Nov 25, 13:02 GMT
Nov 24, 2021

No incidents reported.

Nov 23, 2021
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Nov 23, 19:33 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:03 GMT
Scheduled - We will be performing routine maintenance on our voice platform on Tuesday, 23rd November, between 18:00 and 20:00 GMT.

Services Affected: Voice Platform.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.
Nov 22, 17:24 GMT
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.