Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
90 days ago
99.24 % uptime
Today
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Voipfone Softphone Operational
90 days ago
99.24 % uptime
Today
Voicemail Operational
90 days ago
99.24 % uptime
Today
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Control Panel ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Completed - This work has been completed and the maintenance window is now closed. Thank you for your patience.
Sep 13, 22:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:31 BST
Scheduled - We will be performing emergency maintenance on our network on Monday, 13th September, between 18:30 and 22:30 BST.

Services Affected: Core Network.

Customer Impact: Possible short outages lasting a few seconds at a time.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.
Sep 13, 15:03 BST
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021
Resolved - As services have been stable for some time, and with no further issues detected, the incident is now being closed.

Thank you for your patience and we apologise for any inconvenience caused.
Sep 7, 12:01 BST
Update - All services remain fully operational.

Our engineers are still closely monitoring the traffic.
Sep 7, 09:04 BST
Update - All services remain fully operational.

Our engineers are still closely monitoring the traffic.
Sep 6, 17:30 BST
Update - All services remain fully operational.

Our engineers are still closely monitoring the traffic.
Sep 6, 14:00 BST
Update - All services remain fully operational.

Our engineers are still closely monitoring the traffic.
Sep 6, 08:01 BST
Update - All services remain fully operational.

Our engineers continue to closely monitor the traffic.
Sep 5, 15:24 BST
Update - Services remain operational.

Our engineers continue to closely monitor for further attacks.
Sep 5, 11:10 BST
Update - Services are stable. Although, services remain at risk of further attacks.
Our engineers continue to monitor closely across the weekend.
Sep 4, 13:34 BST
Update - Services are stable. Although, services remain at risk of further attacks.
Our engineers continue to monitor closely across the weekend.
Sep 4, 13:27 BST
Update - Service has now been restored.

However, services remain at risk of further attacks.

Our engineers are closely monitoring the situation, and will continue to do so over the weekend.
Sep 4, 10:43 BST
Monitoring - A level of service has now been restored, however services could still be at risk of further attacks.

Our team continue to monitor the situation.

Apologies for the earlier disruption.
Sep 3, 17:38 BST
Update - A level of service has now been restored, however services could still be at risk of further attacks.

Our team continue to work hard to address the ongoing issues.

We apologise for the disruption.
Sep 3, 13:12 BST
Update - We appear to be under attack once again, and services are being disruptive.

Our team continue to work in addressing this issue.

Thanks again for your patience and support, and sorry for the inconvenience this may be causing you.
Sep 3, 12:09 BST
Update - A level of service has now been restored, however services could still be at risk of further attacks.

Our team continue to work hard to address the ongoing issues.

We apologise for the disruption.
Sep 3, 08:46 BST
Update - A level of service has now been restored, but services could still be at risk of further attacks.

We will continue to do our level best in dealing with the current situation.

Thanks again for your patience.
Sep 2, 17:30 BST
Update - Our team continue to work tirelessly to fix the issue that’s disrupting our services, we really do apologise for the inconvenience this may be causing you.

The messages of support and understanding that we’ve received from our customers, really is overwhelming and very much appreciated.

We will continue to post updates as things develop.
Sep 2, 14:37 BST
Update - We apologise for the disruption. Our team are working extremely hard to address the ongoing issues that are currently affecting the network.
Sep 2, 12:15 BST
Update - Our team are working extremely hard to address the ongoing issues that are currently affecting our network. We sincerely apologise for the disruption this must be causing you, and fully understand how frustrating this must be.
Sep 2, 09:45 BST
Update - We are continuing to work on a fix for this issue.
Sep 1, 11:22 BST
Identified - We have identified a further DDoS attack, we will post updates as the situation develops.
Aug 31, 18:25 BST
Sep 6, 2021