Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Voipfone Softphone Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Conference Call Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Billing and Payments ? Operational
Control Panel ? Operational
Website ? Operational
Virtual PA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 BST
Scheduled - We will be performing maintenance on our network infrastructure, Thursday 16th May, between 23:00 and Friday 17th May 01:00 BST. These works involve low risk configuration changes. As no disruption is expected, we have chosen an evening maintenance window.

Services Affected: At risk only.

Customer Impact: None expected.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.

May 16, 10:26 BST
May 16, 2024
May 15, 2024

No incidents reported.

May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:09 BST
Scheduled - Services should now be recovering.

We will leave this maintenance open while we continue to investigate the issue.

May 13, 23:08 BST
Update - We are aware of issues affecting some calls as an unexpected result of this maintenance.

We are currently working to resolve this and will provide an update shortly.

We apologise for any inconvenience.

May 13, 22:57 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:30 BST
Scheduled - We will be performing maintenance on our network infrastructure, Monday 13th May, between 22:30 and Tuesday 14th May 01:00 BST. These works involve low risk configuration changes. As no disruption is expected, we have chosen an evening maintenance window.

Services Affected: At risk only.

Customer Impact: None expected.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.

May 13, 10:08 BST
May 13, 2024
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Completed - The scheduled maintenance has been completed.
May 10, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:30 BST
Scheduled - We will be performing maintenance on our network infrastructure, Thursday 9th May, between 22:30 and Friday 10th May 01:00 BST. These works involve low risk configuration changes. As no disruption is expected, we have chosen an evening maintenance window.

Services Affected: At risk only.

Customer Impact: None expected.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.

May 8, 16:31 BST
May 9, 2024
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.