Voipfone
All Systems Operational

About This Site

Welcome to Voipfone's status page. As an award-winning Internet Telephony Service Provider, we are proud to offer a reliable service to our customers. However, from time to time, we may experience issues – rest assured, our engineers will always be on top of the problem to restore functionality as quickly as possible. We are continuously improving our platform and, in order to do that, we schedule our maintenance windows outside business hours. Follow us on twitter or subscribe to updates on this page to receive notifications of any works carried out or incidents involving our network.

Voice Services Operational
90 days ago
100.0 % uptime
Today
Outbound UK Landline Calls Operational
Outbound UK Mobile Calls Operational
Outbound UK Non-Geographic Calls Operational
Outbound International Calls Operational
Inbound Calls to UK Landline Numbers Operational
Inbound Calls to UK Non-Geographic Numbers Operational
Inbound Calls to International Numbers Operational
CPS Operational
Voipfone Softphone Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
Outbound Faxes Operational
Inbound Faxes Operational
SMS Services Operational
Outbound SMS Operational
Inbound SMS Operational
Line Rental Operational
Broadband Operational
Control Panel ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2022

No incidents reported today.

May 28, 2022

No incidents reported.

May 27, 2022
Completed - The scheduled maintenance has been completed.
May 27, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 22:00 BST
Scheduled - We will be performing routine maintenance on our voice platform on Thursday, 26th May, between 22:00 and 27th May 04:00 BST.

Services Affected: Voice Platform.

Customer Impact: A few outages within the maintenance window, lasting up to 30 minutes at a time.

Actions: In the event that your phones unregister, please reboot to force registration.

Thanks in advance for your patience.

May 23, 17:36 BST
May 26, 2022
May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - This incident has now been resolved.

Prevention measures are in place to prevent any further issues.

May 18, 17:28 BST
Update - We are continuing to monitor for any further issues.
May 18, 17:05 BST
Monitoring - We have now taken measures to prevent further issues.

We will continue to monitor the situation in the meantime.

Thank you for your patience.

May 18, 14:19 BST
Identified - The cause of the issue has now been identified.

Our engineers are working on prevention of further issues.

Sorry for the inconvenience this may have caused.

May 18, 13:42 BST
Update - Normal service has now be resumed.

Our engineers are continuing to investigate the cause.

May 18, 13:27 BST
Update - We are continuing to investigate this issue.
May 18, 13:05 BST
Investigating - We are currently experiencing issues with some of our services, our engineers are currently working on this, we will update you shortly.

Sorry for any inconvenience this may be causing.

May 18, 12:53 BST
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.