Inbound call failure

Incident Report for Voipfone

Resolved

This incident is now resolved.

Again, our apologies for any inconvenience caused.
Posted May 02, 2025 - 17:33 BST

Monitoring

A fix has been implemented and we are currently monitoring the situation, please contact us if you are still having issues.

Our apologies for any inconvenience this may have caused.
Posted May 02, 2025 - 16:53 BST

Update

We are continuing to work on a fix for this issue.
Posted May 02, 2025 - 15:03 BST

Identified

The issue has been identified and a fix is being implemented.
Posted May 02, 2025 - 15:03 BST

Investigating

We are currently aware of an issue effecting some inbound calls.

Our engineers are looking in to this as a matter of urgency.

Sorry for any inconvenience this may be causing.

Further updates will follow.
Posted May 02, 2025 - 14:55 BST
This incident affected: Voice Services (Inbound Calls to UK Landline Numbers).