This work has been completed and the maintenance window is now closed. Thank you for your patience.
Posted Aug 14, 2019 - 00:59 BST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2019 - 22:00 BST
We will be performing routine maintenance on our voice platform on Tuesday, 13th August, between 22:00 BST and 01:00 BST on Wednesday, 14th August.
Services Affected: Control Panel and Voice Platform.
Customer Impact: The Control Panel will be unavailable at different times throughout the maintenance window. The Voice Platform may experience short outages lasting a few seconds at a time.
Actions: In the event that your phones unregister, please reboot to force registration.
Thanks in advance for your patience.
Posted Aug 09, 2019 - 10:22 BST
This scheduled maintenance affected: Voice Services (Outbound UK Landline Calls, Outbound UK Mobile Calls, Outbound UK Non-Geographic Calls, Outbound International Calls, Inbound Calls to UK Landline Numbers, Inbound Calls to UK Non-Geographic Numbers, Inbound Calls to International Numbers, CPS, Voipfone Softphone, Voicemail), SMS Services (Outbound SMS, Inbound SMS), Fax Services (Outbound Faxes, Inbound Faxes), and Control Panel.