Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2024 - 22:00 BST
Scheduled
We will be performing maintenance on our system on Friday 20th September, between 22:00 and 23:59. These essential works involve migrating some key services between geographic locations, to new, upgraded hardware. We expect around 5-15 minutes of disruption to all services near the beginning of the window. Due to the disruptive nature of these works, we have chosen a late night window.
Services Affected: All Services.
Customer Impact: High levels of disruption for the first 15 minutes, followed by full restoration over the remainder of the window.
Actions: In the event that your phones unregister, please reboot to force registration.
We apologise for any inconvenience caused and thank you in advance for your patience.
Posted Sep 19, 2024 - 09:40 BST
This scheduled maintenance affected: Voice Services (Outbound UK Landline Calls, Outbound UK Mobile Calls, Outbound UK Non-Geographic Calls, Outbound International Calls, Inbound Calls to UK Landline Numbers, Inbound Calls to UK Non-Geographic Numbers, Inbound Calls to International Numbers, CPS, Voipfone Softphone, Voicemail, Conference Call), SMS Services (Outbound SMS, Inbound SMS), Fax Services (Outbound Faxes, Inbound Faxes), and Line Rental, Broadband, Billing and Payments, Control Panel, Website, Virtual PA.