Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2023 - 10:00 BST
We will be performing routine maintenance on our network on Saturday 16th September, between 10:00 and 23:59 BST. These works are part of our ongoing commitment to improve resiliency within our network. New core network links are being brought online between our sites.
Services Affected: All services (At risk only).
Customer Impact: No downtime or impact is expected during these works, however, there will be a few stages where resiliency is reduced and services will be "At risk".
Actions: In the event that your phones unregister, please reboot to force registration.
Thanks in advance for your patience.
Posted Sep 14, 2023 - 16:16 BST
This scheduled maintenance affected: Voice Services (Outbound UK Landline Calls, Outbound UK Mobile Calls, Outbound UK Non-Geographic Calls, Outbound International Calls, Inbound Calls to UK Landline Numbers, Inbound Calls to UK Non-Geographic Numbers, Inbound Calls to International Numbers, CPS, Voipfone Softphone, Voicemail), SMS Services (Outbound SMS, Inbound SMS), Fax Services (Outbound Faxes, Inbound Faxes), and Line Rental, Broadband, Control Panel, Website, Virtual PA.