Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 01, 2023 - 00:01 BST
Scheduled
We will be performing emergency maintenance on our network on Saturday 1st July between 00:01 and 04:00 BST to fully resolve the issues from earlier today, affecting a subset of handsets outbound calls and some broadband sessions establishing.
Customer Impact: No customer impact expected, but there is the possibility of some minor disruption during the maintenance window.
Actions: In the event that your phones unregister, please reboot to force registration.
Thanks in advance for your patience.
Posted Jun 30, 2023 - 13:33 BST
This scheduled maintenance affected: Voice Services (Outbound UK Landline Calls, Outbound UK Mobile Calls, Outbound UK Non-Geographic Calls, Outbound International Calls, Inbound Calls to UK Landline Numbers, Inbound Calls to UK Non-Geographic Numbers, Inbound Calls to International Numbers, CPS, Voipfone Softphone, Voicemail), SMS Services (Outbound SMS, Inbound SMS), Fax Services (Outbound Faxes, Inbound Faxes), and Line Rental, Broadband, Control Panel, Website, Virtual PA.