Voicemail Notification Emails

Incident Report for Voipfone

Resolved

This incident has been resolved.

Posted Sep 06, 2024 - 10:37 BST

Monitoring

The email issue has been fixed. Apologies for any inconvenience. We are monitoring to ensure the results are as expected. Voicemail messages remain accessible in the Control Panel, and by calling the voicemail retrieval numbers.

Posted Sep 05, 2024 - 16:41 BST

Identified

We have identified any issue where voicemail emails may not dispatch correctly. This is being worked on. The Voicemail messages themselves are still accessible in the Control Panel, as well as by calling the voicemail retrieval numbers.

Posted Sep 05, 2024 - 14:31 BST

Investigating

We are investigating reports that some emails may not be being received. Messages are still accessible in the Control Panel, as well as by calling the voicemail retrieval numbers.

Posted Sep 05, 2024 - 13:42 BST

This incident affected: Voice Services (Voicemail).