Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 03, 2023 - 19:30 GMT
Scheduled
We will be performing maintenance on our network infrastructure, Friday 3rd November, between 19:30 and 22:00 GMT. These works involve relocating some existing 3rd party provider and transit cabling. As no disruption is expected, we have chosen an early evening maintenance window.
Services Affected: At risk only.
Customer Impact: All cables being relocated are part of resilient services, meaning there is no expected disruption to services.
Actions: In the event that your phones unregister, please reboot to force registration.
Thanks in advance for your patience.
Posted Nov 02, 2023 - 14:22 GMT
This scheduled maintenance affected: Voice Services (Outbound UK Landline Calls, Outbound UK Mobile Calls, Outbound UK Non-Geographic Calls, Outbound International Calls, Inbound Calls to UK Landline Numbers, Inbound Calls to UK Non-Geographic Numbers, Inbound Calls to International Numbers, CPS, Voipfone Softphone, Voicemail), SMS Services (Outbound SMS, Inbound SMS), Fax Services (Outbound Faxes, Inbound Faxes), and Line Rental, Broadband, Control Panel, Website, Virtual PA.