Virtual PA
Incident Report for Voipfone
This incent has been resolved. We apologise for any inconvenience and thank you for your patience.
Posted Jun 22, 2022 - 12:01 BST
We are continuing to monitor for any further issues.
Posted Jun 22, 2022 - 11:21 BST
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2022 - 11:06 BST
The issue has been identified and a fix is being implemented.
Posted Jun 22, 2022 - 10:50 BST
We are investigating lower than usual call volumes being handled by our Virtual PAs.
Posted Jun 22, 2022 - 09:17 BST
This incident affected: Virtual PA.