System Maintenance
Scheduled Maintenance Report for Voipfone
The scheduled maintenance has been completed.
Posted Mar 16, 2024 - 05:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 15, 2024 - 23:00 GMT
We will be performing maintenance on our system on Friday 15th March, between 23:00 and Saturday 16th March 05:00. These essential works will allow us to increase resiliency in our services, but will be quite disruptive. We expect a significant amount of disruption for all services within the first 5-30 minutes of the works. Due to the disruptive nature of these works, we have chosen an overnight maintenance window.

Services Affected: All Services.

Customer Impact: High levels of disruption for the first 45 minutes, followed by full restoration over the remainder of the window.

Actions: In the event that your phones unregister, please reboot to force registration.

We apologise for any inconvenience caused and thank you in advance for your patience.
Posted Feb 21, 2024 - 17:11 GMT
This scheduled maintenance affected: Voice Services (Outbound UK Landline Calls, Outbound UK Mobile Calls, Outbound UK Non-Geographic Calls, Outbound International Calls, Inbound Calls to UK Landline Numbers, Inbound Calls to UK Non-Geographic Numbers, Inbound Calls to International Numbers, CPS, Voipfone Softphone, Voicemail, Conference Call), SMS Services (Outbound SMS, Inbound SMS), Fax Services (Outbound Faxes, Inbound Faxes), and Line Rental, Broadband, Control Panel, Website, Virtual PA.