Outbound call failures.

Incident Report for Voipfone

Resolved

This incident has now been fully resolved.

Apologies to anyone that was effected.
Posted Apr 18, 2023 - 17:27 BST

Monitoring

A fix has now been put in place and we are monitoring the situation.

We're sorry for any inconvenience this may have caused.
Posted Apr 18, 2023 - 11:30 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 18, 2023 - 10:57 BST

Investigating

We are currently experiencing an issue effecting some outbound calls.

Our engineers are working on the issue and hope to have a fix shortly.

Sorry for any inconvenience this may be causing.
Posted Apr 18, 2023 - 10:52 BST
This incident affected: Voice Services (Outbound UK Landline Calls, Outbound UK Mobile Calls, Outbound International Calls).