Billing Issue

Incident Report for Voipfone

Resolved

This incident has been resolved.
Posted Jun 05, 2024 - 07:21 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2024 - 18:06 BST

Identified

We've identified the issue effecting billing for some of our customers.
A fix is currently being worked on.

Sorry for any inconvenience this may have caused.
Further updates will follow.
Posted Jun 04, 2024 - 10:10 BST

Investigating

We're aware of an issue with our billing system. Our engineers are working to fix the issue as soon as possible.
Posted Jun 04, 2024 - 08:52 BST
This incident affected: Billing and Payments.